What we do with your details
We collect the minimum needed to reply to an inquiry, we do not sell it, and you can ask us to delete it at any time.
Last updated 2 September 2026
What we collect
When you use the contact form we store your name, email address, the company or organization you named, the type of project you selected, and your message. Nothing else is captured.
Why we hold it
Solely to answer you and, if the project goes ahead, to keep a record of how the conversation started. We do not add you to a mailing list, and we never sell or share these details with third parties for marketing.
How long we keep it
Inquiries that do not become projects are deleted after twenty-four months. Project correspondence is kept for the life of the project plus seven years, which is what our insurance and project records require.
Asking us to delete it
Email info@jamesrivernurseries.com and we will remove your details and confirm once it is done. You do not need to give a reason.
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